THE ROLE OF CODE MIXING AND CODE SWITCHING IN DOCTOR-PATIENT COMMUNICATION AT FEDERAL MEDICAL CENTRE, KATSINA STATE

THE ROLE OF CODE MIXING AND CODE SWITCHING IN DOCTOR-PATIENT COMMUNICATION AT FEDERAL MEDICAL CENTRE, KATSINA STATE

 Statement of Research Problem

Having a good medical communication is important in the delivery of high-quality health care and has the potential to help regulate patients’ emotions, facilitate comprehension of medical information, and allow for better identification of patients’ needs, perceptions, and expectations. Patients reporting good communication with their medical care professional are more likely to be satisfied with their care, and especially to share significant information for accurate diagnosis of their problems, follow advice, and adhere to the prescribed treatment Naerssen(1985: 44).

However, according to Naerssen, patients complain about their doctors that, they are not willing to listen, do not answer their questions, or inform them properly. In addition they are authoritative and unhelpful, at the same time; doctors criticize their patients for not following their advice Naerssen (1985: 43).

For code switching and code mixing to work properly, there should be background knowledge of more than one language by the parties involved, the absence of which may lead to ineffective switch and may sometimes lead to misconception of ideas, communication barrier and misinterpretation of messages. This research therefore investigates the role of code mixing and code switching in doctor-patient communication in Federal Medical Centre Katsina.

1. 1. Research Question

In line with the problem of the research raised above, this work has the following research questions:

1. Does problem of communication exist between doctors and patients at the Federal

Medical Centre Katsina?

1. What are the factors responsible for code mixing and code switching between doctors and patients?
2. What is the effect of professional background on effective communication between Patient and doctor?
3. What are the remedies to effective communication between doctors and patients?

1.4 Aim and Objectives of the study

Based on the research questions raised above, the research is guided by the following aim and objectives:

1. To investigate whether there are communication gaps between doctors and patients.
2. To assess the factors responsible for code mixing and code switching.
3. To examine the effect of professional background in effective communication between doctors and patients.

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